THE PATIENT'S PLAYBOOK: HOW TO BUILD YOUR HEALTHCARE TEAM, ASK BETTER QUESTIONS, & TAKE CHARGE OF YOUR HEALTH
Have you ever left a doctor's office more confused than when you arrived? Or been told at the pharmacy counter that your medication isn't covered — with no explanation why?
You're not alone. And you're not crazy for feeling like the system is stacked against you.
The Patient's Playbook is a practical, relationship-driven guide to navigating healthcare with confidence — written by a second-generation pharmacist who has spent over a decade helping real patients save money, get better care, and stop feeling lost in the system.
Dr. Jordan Walker believes the secret to better healthcare isn't a medical degree. It's building the right team and learning to ask better questions. In this book, you'll learn how to:
- Choose a primary care provider who actually listens — and build a relationship that lasts
- Use your pharmacist as a healthcare concierge who saves you money and keeps you safe
- Navigate insurance, formularies, and prior authorizations without the headaches
- Fight denied claims and win
- Manage chronic illness and pain with a full team behind you
- Ask the right questions at every appointment
Packed with real patient stories, ready-to-use questions, and a master checklist you'll come back to again and again, The Patient's Playbook is the guide every family needs — whether you're managing your own health, caring for aging parents, or raising kids.
You are not destined to lose. You just needed a better playbook.
Details:
- Written by our very own, Jordan Walker, owner of Walker Pharmacy!
- Paperback
- Perfect for many ages and stages of life
SHIPPING
- Items being shipped out will be processed within 3-5 business days.
- You will get a confirmation email once your items are fulfilled, and another when it has shipped.
- Items will be shipped via UPS.
- There is a standard shipping rate of $12.00 and orders over $100 automatically receive FREE Shipping.
RETURNS
- It is the responsibility of the customer to cover the cost of shipping on all returns. Please email info@walkerboutique.com to get approval on returned items before mailing.
- Items with ANY discount are not eligible for return. ALL sales are final on any markdowns. No returns or exchanges.
- Walker Boutique and Little Doses only provides In Store Credit for returns sent back within 14 days of arrival of package. There will be NO refunds put back on the original method of payment. This policy is in place because we stand behind our products and want you to find another item that is exactly what you are looking for. We add new styles weekly, and hope we can assist you in finding something perfect!
- Store Credit will be applied to a gift card that will be emailed to you within 3-7 business days after the delivery of your return.
- Store Credit will NOT include the cost of shipping.
- Merchandise must have original tags attached.
- Merchandise must be unwashed and unworn.
- Merchandise must have no evidence of make up or self-tanners.
- Shoes must be free on any scuffs/marks and footprints.
- If your item arrives damaged, you have 3 days upon the arrival to contact us in regards of the damage.
- Intimates are NOT eligible for returns. This includes:
- Accessories are NOT eligible for returns. This includes:
- Swimwear is NOT eligible for returns.
- We do not offer exchanges on returned items. If you would like to exchange the item you have the option to purchase the item immediately or wait until your store credit has been sent to you. Our inventory turns over quickly, and we cannot guarantee we will still have the item or size you need after the initial purchase.
Earn points every time you shop and turn them into $10 off rewards as many times as you'd like—redeem in-store or online (and you can stack rewards!). Statesboro locals: fill prescriptions with us to earn points even faster.
- 1 point per $1 spent
- +25 points for signing up
- +25 points for your birthday
- 20 points per prescription filled (Statesboro locals!)
